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Dear e-learner


Customer Service is at the core of any organization’s success. We, at UAE Exchange, look beyond just service and concentrate on constant value addition, in the process build a relationship that’s strong and enriching. This relationship with our customers is sacrosanct for us. We take every effort to strengthen it. Your role is vital for our efforts to be successful, for it’s you, with whom the customers interact.


Customer Relationship Management has today grown into a science. The realm is being explored and re-invented worldwide. Since it’s about dealing with human minds, the learning curve is constantly widening. It becomes all the more essential for us to be updated about every aspect that affects our customers. Hence learning is essential for all of us. Unless we are updated, we can’t address the customers’ requirements to their full satisfaction and garner their trust, strengthening this relationship further. This e-learning platform is one step towards it. We hope it will help you both professional and personally. Only then will we be able to retain that smile of satisfaction intact.


All the very best and happy learning ahead.



Customer Service Team

Global Head Quarters